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I have over 20 years of experience in the design and development of online instruction.
I received my MA in Education with a concentration in Educational Technology from San Francisco State University in 1996, where I was hired by members of the department to be the first employee at Organizational Learning Systems Inc. I have since developed computer-based learning applications for clients including Google, Safeway, The Gap, Petco, Wells Fargo, Pacific Gas and Electric, Southwestern Bell Communications, Cisco, and Bridgestone.

My design for each eLearning and leader-led projects is unique, based on the content and needs of the learner, but my design philosophy is the same.


  • Adults learn best when the information or skills to be learned are important and relevant to their success.

  • Integrating learning into long-term memory is enhanced when the learner has an emotional experience with the learning and emotional relevance can be increased though stories and other techniques.

  • Learning has the best chance of being transferred to on-the-job performance if the learning is presented and practiced in the context of actual job related tasks.

  • For task-oriented learning, people learn by doing. Presentation of information should be short. Content analysis, practice and guided feedback should comprise a good chunk of the learning event.

  • Incorporating new behavior in the workplace, after the learning event is complete, requires continued managerial support to achieve the greatest success.

If you have a project I might be interested in, please let me know.

Current Status: Working at Twitter
Click the document icon to download my resume.
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